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electrolux ceramic hob?

my electrolux ceramic hob will not heat on two rings on 1 2 and 3 settings but ok on 4 and 5 , model no ekc5544/ekc5545 insight
tvm, January 2012
some have inner and outer elements on the plates so might have blown the inner section HOWEVER for 2 plates to fail together seems strange!

ck, January 2012
link Click here to see other fixes for Electrolux EKC5544/EKC5545.