It has started making an awful loud noise when first starting up and when it changes direction what can this be and can i fix it. I. have had no problems in the 2 years i have had it

Lyn, January 2012

top and front panel to be taken off to investigate the source, prob both rollers at front dry or worn and also check the two tensioner wheels that run against the belt and take off the little cover in the centre at the back may also be dry or worn bearing assy in there. if you think its too big a job its still under parts warranty

keymatic, January 2012