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Cannot interrupt dial tone?

I have Durabrand, speaker telephone Mod PH-5595. The calls will come in or goout but the dial tone never breaks.
D.P. Rose, January 2012
Dial tone is generated at exchange, try another handset, if same get onto provider. If ok, not dial tone, fault in unit.

SD, January 2012
link Click here to see other fixes for Durabrand.