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Setting the oven clock?

the clock seems to be stuck at 12:00 and is constantly flashing. The buttons to set the clock don't seem to be working. How can we fix this to set the clock?
Alan, February 2012
Tried that Simon - still not working...

Alan, February 2012
press 2 buttons from left in together and use the + and - buttons to set the time

Simon, February 2012