if your happy that the black and color cartridge are full or have some ink in them.you could try unstall the printer from the pc, thats if you have the disk to restall it back on? or if you can go to epson web page and see if the have the drivers for that model of printer that you have, you could unstall that printer, and then restall it , and see if this will sort out that problem, or go into the tool box on that printers program and do a test page print out, and see if you can fix it from there,,
p, February 2012