Hi I have a CASTLE CARE-TECH 1500,alarm system ,which went wrong due to a fault in the bell box,the fault was fixed by a friend who used to be in the trade,the weather had got into the bell box causing it to go off at all times day and night.He had to totally shut the system down to stop it ringing,he then found the fault in the bell box repaired it,but now we cannot re-activate the alarm with out the code,I,ve been in touch with Castle care but they won,t even acknowledge my e,mails,can you help??

Clive Stone, February 2012

Engineers code changed by the manufacurer for a personal touch - I must remember to quote that when doing a system takeover. I like that one! lol

TomTv, February 2012

why all this fuss for a bit of trash?i mean why waste your time on it?

gts, February 2012

"But the codes are likely to have been changed by castle,for that personal touch."


Rubbish.
Castle would not have had anything to do with changing codes after sale of the panel.
Where did that idea come from?

The Manager's code would have bee changed to the Users needs.

The Engineer's code would have been changed to the installing persons whim.

acorn, February 2012

We are all aware of that clive, castle use the euro g range,including the meridian.

The factory default settings are as follows,

2222 managers

1111 engineering

But the codes are likely to have been changed by castle,for that personal touch.

you could give the default codes above a try,

just thought I would mention that.

no name, February 2012

When they come from the factory they are fitted with engineers codes that are not left with the user.This is the code needed to activate it.

Clive Stone, February 2012

Now you know why they are Trade only.

What is wrong with your old code? If all he did was turn it off it still works.
And where is your friend when you need him?

Alarm, February 2012