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I have a Neptune Exotic shower and water is shooting out of pressure switcn?

British Gas came to fix shower as water running out of bottom and when they took front cover off and turned shower on water shot straight out of pressure switch assembly and they told me I need a whole new unit. The shower is 4 years old and I wondered if I could get spare parts and if so what do I order. /Shower is Neptune Exotic 9.5w
Karen Venn, February 2012