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SL8 Intruder Alarm Control System code fault?

the code has been changed as per instructions for a new one but the new code does not respond nor the old code - help any ideas?
Pam, April 2012
SD, ever heard this?

"A little knowledge is a dangerous thing"

You must be the most dangerous person on the planet as regards alarm systems.

acorn, April 2012
oh god!

no name, April 2012
OP do a search and the instructions are here.

Alarm, April 2012
Your a muppet.
Not warning about mains present in the panel.

Saying "short some pins"

Why dont you get lost you idiot.

Alarm, April 2012
Try defaults, do a search for manual, reset unit to default, usually done by disconnecting fully, mains and battery. shorting some pins out on cct board for a few seconds. But get manual, it will tell you. sets all to default values, quite often '1234'

SD, April 2012