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How can we fix our Schreiber 50-50 fridge freezer apm8852?

We had the kitchen installed 5 years ago and for the last 2 our integrated fridge freezer has not worked, when it is turned on it makes a pulsing noise and a green light flashes inside, Nothing gets cold in either the fridge or freezer. It is a 50/50 frost free model apm 8852 I would be very grateful for any advice.
Joy, April 2012
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