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error?

my sam4s er5215m is showing cover open err... in the middle of transaction...whats happening?
ricko, May 2012
Make sure the printer lock levers are firmly closed. Make sure you are using the correct width paper.
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If anyone needs more information, the Samsung/ sam4s ER-5215m programming manual is here:

http://the-checkout-tech.com/manuals/cashregisters/Samsung_ER-5215M_operating_programming_manual.html

Registerman, May 2012