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ts8000?

My schredder will not work in the forward mode, but only in the reverse mode. Is there anything I can do to fix it or do I need to buy another one? I purchased it in 2002.
Don Sabathier, May 2012
I would just like to know how to download an owners manual,with out the BS.! for the model TS8000.

sam, February 2013
link Click here to see other fixes for Fellowes TS8000.