Hi Dennis, I to have the same problem. However, I can hear a whirling noise from the processor when I turn the power onto it. However, the noise stops after 10 seconds and then no water. I have heard that the ball bearings in the processor may need replacing as the one's installed in the unit are iron and prone to rust and corrosion. However. I do not know what size the ball bearings are so can not advise on what stainless steel on'es to get as a replacement. Aqualisa will not answer that either; they simply suggest getting a new processor!!!
Simon, June 2012