Usually last 10 or so minutes of prog is residual drying if machine was stopped on last wash with 11 mins to run because it was quiet and they thought it had finished, when you try to start another prog it will want to carry on doing the last 11 minutes held in the memory of residual drying (nothing) Try resetting control unit usually intensive and eco buttons pressed together gives a "0" in display, drains out and resets E.C.U. processor back to start of prog. Cheers
Kenjo, May 2012