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How can I make y Dyson DC03 work on carpets?

I have used my Dyson DC03 for the past 4 years effectively. However, for the past 2 weeks it is not effective on carpets and makes a screeching noise when used on carpets with carpet setting. What do I need to do to fix this? Any suggestion is welcome.
Ray, May 2012
flip it over and remove the base plate.Watch youtube videos for guidance

CK, May 2012
link Click here to see other fixes for Dyson.