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How can we solve the iar lock in the filler reservoir in our Thetford toile?

QWhen we try to fill the filler reservoir in our Thetford 402 chemical toilet, the fluid won't go down unless we blow down the filler tube. There seesm to be an airlock. It is fairly new and has had this problem since we first used it.
Ann, June 2012
Thetford......www.thetford-europe.com
www.thetford.com.au for Australian campers.

Access no matter which for info.

www.thetford-europe.com
on home page click on ‘Service’
next page click on repair instructions
next page click on sanitation. ( worth doing fridge also)
down load pdf the repair instructions covers all look up what referes to yours in the one pdf.
when you download it see pages on left double click 400 then look up 402. However it doesn't cover your problem you may have to contact thetford so scroll to bottom of the page click contact.

Meantime try this....open drain point (used when draining down over winter) leave it open and fill so you get a continued circular flow in and out (drain it into a bucket to recycle it ). when its run through around half the tanks capacity shut off drain point then continue filling see if it still banks up. Now if it does then its either slow filler or there migh be manufacturing debris in the tube. Try gently feeding a flexible drain wire down the filler tube.
Here's a tip to reduce smell from sink water waste trolley/tank.

I am a wildlife conservationist and since a field mouse drowned in our sink water waste tank I've bought a spare cap drilled a hole slightly larger than the waste tube glued a rubber strip over the cap cut a cross slit in the rubber in line with the hole, pushed the cap on the pipe then I screw that on the tank and know that no small animal can ever drown in my tank again. Soft...yes but nobody will change that.

Looney oops! I mean Lunar Solar owner.

bob, June 2012
link Click here to see other fixes for Thetford.