1) If you open the door and see 3 bolts around the doorway,unplug machine, remove these bolts, remove soap drawer, remove screws around soap box 2 on left 1 on right, open filter door and release drain spout from its clip, the complete front of the machine will then hinge open when you release a clip from the bottom left of the panel. Unclip the door rubber from its front edge and then the clamp ring that holds it to the drum.2)If you open the door and dont see 3 bolts around the door but instead a single torx head bolt at the bottom of the dooway then instructions will be different if so let me know and i can give you second instructions. Cheers
Kenjo, June 2012