On both laptop and Desk top Pc when trying to get to my emails I get a message said to be from windows live ‘ We need to add some security information for your account if you ever forget your password we need a way to reach you. It then asks for alternate email address, a telephone number, the name of the computer. It then give ‘3pigs’ as a security question with the option to change.
Is this for real or a scam for access?
I can get to emails on laptop by clicking the white cross in red box then clicking ‘close current window ‘ then accessing the email address and it goes straight to my emails but cannot do this on the Desk top clicking the white cross in red box closes the net connection and PC is where I print out some emails have to access them on Laptop copy to word and transfer to PC via dropbox. I tried clicking send on the message and not filling anything in and it went but accessing emails again back came the message.
Laptop Windows 7 PC Windows XP
Many thanks for reading and hopefully reply with a solution.

Bob, July 2012

It may be legitimate. If it ONLY appears when you launch windows live, the probability of the message been a fraud goes down, but not totaly.
Also, window live is intended to be accessed from Windows 7 and may not work properly if you use another OS. This may explain why you can't just close the dialog on the XP desktop.

Some suggestions:
1-
Dismiss that dialog. Go into the settings of your account. From there, enter some alternative address, some secret question and such.
That way, you are sure that you entered those into the legitimate site.
If after that the message still appears, it's very probably a scam or some infection. Do a full virus scan, then a full spyware scan.

2- (I personaly prefer this one)
Simply don't use windows live, and you don't need to, but use the email address provided by your ISP or some web mail solution, like G-Mail or some others.

Electro, July 2012