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Aurora AS610C Crosscut Paper Shredder w wastebasket?

Also the machine is making noise but don't move forward or reverse, It just still and making noise.
I like to know what happen and is just less than 3 months I purchase... note was been told life warranty with the cutter.
Even also for the machine warranty new unit should be 1 years and maybe a little further.
Ronald Chan, July 2012
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