I'm having a problem with my Scantronic 9651. The keypad is showing Ver 4.00 Feb 15 2007 but won't accept entries to get to installer mode.

I installed my 9651 a few weeks ago and all worked fine. I added an extra PIR today and as I closed the panel I accidently pulled out the external bell tamper return. The external bell went off and would not stop even when the TR wire was replaced. I had to pull the mains and battery and then reconnect to get the external bell to stop.

However since then, the keypad only shows Ver 4.0 0 Feb 15 2007.

I've tried various power up methods, removed extra keypads, removed the new PIR and still the keypad only shows this.

The keypad buzzes on power up and stops after first number entered. The keypad allows me to enter 6 numbers only (which don't show on the screen) and after that it just bleeps every time I enter another number.

I'd like to try avoiding doing an NVM reset if at all possible.

One extra bit of info, the internal 660 dialler is continually dialling out since I pulled the bell TR. I've had to temporarily take off the communicator connector to stop it.

Any help would be greatly appreciated.

s1myr, August 2012

Don't understand scantronic technology, mean why not continue with the polly switch fuses?.

One example here, the 9448, the perfect grade 2 DIY install, and fitted in their vast numbers by pro's and the less experienced.

Why take two steps forward and three steps back?.

Just puzzled, August 2012

I think you have blown one of the fuses.

acorn, August 2012

Yep I agree with all here,

Check your wiring for a short somewhere( maybe your RPK) , something shorting out against the back of your pcb.

You could also try restarting the system as described in the eng manual,

Suppose the last resort would be to default the thing, I don't recommend you try as the thing will need reprogramming.As said you be better getting a pro in.

Be safe and good luck.

e manno, August 2012

why remove pir,and keypad,???you dont make sence mate,you are clearly out of your depth,get a pro in

gts, August 2012

how can you pull the tamper return wire from ter block,?its not near the lid i think that you better get a guy who knows what he doing,you may have blown the panel,try a full restore to fac cons,see if that works ,if not,hand in pocket time,the scanny panels are VERY reliable,most probs are caused by the user,checl all your wiring ,good luck

gts, August 2012