the cable to the sensor on my patio door has been nicked by a stanley knife ( decorator) so we cant set the alarm as we leave the house without the internal alarm activating. How do we disconnect the to the patio door or repair the cable nick !

KB, August 2012

Yes,, don't be tempted to tape it up,

good joints and insulation is essential,or you will suffer from false alarms or later problems as Alarm has said.Ideally the cable should be renewed, or a portion of the run renewed so the new join can't be seen or disturbed.

I for one try and avoid choc blocks ,or other kinds of junction boxes because of problems that can occur, especially when the run has been taken back and joined in a none visible location.

I prefer to solder all wiring joins and insulate each wire with heat activated shrink tube,

Just thought I would mention that if you are planning on repairing it yourself, twisting the wiring together and insulating with tape won't suffice.

I agree with Alarm, the decorator shold be held responsible for all costs regarding the repair,what ever you decide on gud luck.

e manno, August 2012

Isolate when setting, then get in a local company and get the decorator to pay or deduct from his quote/day rate.
Dont let him fix it with sticky tape or it will go faulty again.

Alarm, August 2012