SORTED!!!...when I pulled the appliance out from underneath the countertop, I discovered that the waste pipe had been squashed nearly flat by the washing machine, ( I had moved the w/m about a week ago, but pushed it in too far )....the water could not drain, so I presume the sensor in the bottom of the machine stopped a reset...drained the water, then a long press to the start button...system reset and BINGO , working again...happy days
dave, September 2012