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how do you fix a push button recliner that won't recline? ?

I have a manual push button recliner that won't recline. I have looked underneath and it appears to be in working order. When I push the button, nothing happens. The button goes in, but the rest does not go up. The otherside works (I have a reclining loveseat). The button on the broken side pushes in too far and does not activate the cable to recline. Help!!!!
d clueless, September 2012