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Why does paper only feed 3/4 way through on techko model sh3112pf?

I have a techko model sh3112pf shredder that had a paper jam. After removing the jam the shredder still cuts the paper into strips but stops pulling the paper in about 3/4 of the way through the paper. If I pull up on the paper it goes further in but not all the way. What is the cause of this odd behavior?
ron warych, September 2012
link Click here to see other fixes for Techko SH3112PF.