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how to reset my alarm so it will stay set. ADEMCO Vista 10SE?

i have ADEMCO 10 SE. i have checked all of the sensors, changed the 12 volt battery in the main box. i have talked to the monitoring company and they have helped me with the reseting of the system. after the system displays READY. i set the alarm at night. and during the night the alarm will sound. when i check the monitor, it reads, all zones tripped. after that the system will not let me reset. the screen reads CHECK, and shows the zones tripped. it shows zones 09,10,11,12,13. i don't have a zone 09. i need help to figure how to fix it. if anyone can help or has a suggestion, please respond
garwin, September 2012
sorry i was not able to be on the line to get the responses from someone. i'm new at trying to use this kind of information that may be out there to help someone like me who does not know how to do obtain help this way. but i feel some of the answers that i got in response to my question were rude to me, as though i asked a stupid question. such as (ignorance does what ignorance is). sorry to have bothered you by being such a idiot and thinking being cival when help was all i asked for. sincerily, garwin

garwin, September 2012
as with all important things,if you dont use it,you lose it !!

gts, September 2012
ben huo, na zhong tan shi,:-) (idiot that he is ) i like to practice my manderine e manno :-)

gts, September 2012
:)

e manno, September 2012
thanks e manno ,i just dont understand the guy

gts, September 2012
What smart remark?,

Get this, we give out free advice, and when we ask you a few simple questions that are relevant, you fail to answer them, but you can answer to have a good moan.

There's an old saying,"never look a gift horse in the mouth",

You just have,


I was about to offer you some advice that may have helped you restore order, until you insulted a fellow engineer, and a very good one at that.

I suggest you stop moaning on here and put your hand in your pocket.

e manno, September 2012
we get a lot of people like you asking for advice and they either never say thanks or never come back to say the alarm is ok now they just disapear,a liitle feed back helps ,so garwin ,dont give me any of your negative remarks,i dont need them,

gts, September 2012
what smart remark??i asked two questions you choose not to reply,till now,

gts, September 2012
gts. i was hopeing for help. not a smart remark!

garwin, September 2012
adt??????

e manno, September 2012
You DO have a Zone 09, it's a tamper circuit, panel lid?

acorn, September 2012
once again no reply ,ignorance does what ignorance is i give up with you

gts, September 2012
or is it one of these queer things that are monitored privitely?

gts, September 2012
is your system maintained by an alarm company??

gts, September 2012