my 4 year old bosch is smoking and making a god awful noise on spin. i stopped the programme, drum was full of smoke, and the drum sounds like the bearings have gone, making a terrible noise when you turn it by hand, is the motor finished? should i repair or buy new?

PETER, September 2012

examine the rubber gasket for signs of burn along the inner edge, if this has happened the drum shaft has broken, if you find it so i would put a wager on it that you are a high user of liquid detergent

keymatic, September 2012