Same prob here - no heat! Although the press is approx 5 yrs old, so not bad going...
Anyway, Spk to Corby and basically you CAN buy spares, as long as you are a registered company, ie registered and trading electrician etc, THEN they (the VAT registerd electrician) needs to open a trade account, and then THEY can order the spare parts for you, and presumably fit them too (for a charge, for all their trouble). Hope that helps! Just gotta find and electrician now!...
Broken Press Owner, July 2011