Hi. I have a Samsung RS21DCNS side by side fridge/freezer. It has been working fine until today. We had a power cut for about 6 hours, when the power came back on the appliance isnt cooling in either the fridge or freezer. The compressor is getting very hot and the cooling fan isn't working, any ideas?

antony, October 2012

samsung fridge freezer not cooling

sounds like compressor maybe faulty .. normaly if appliance is running ok the compressor would be warm to touch and both compartments would be at proper temp.

if compressor is to hot to touch and appliance isnt cooling i would suspect compressor or gas fault .

samsung tech engineer ally will be able to advise you

tel 07407 734 204

fault we had was fridge not cooling but freezer was ok - ally helped us out with spares and advice on how to fit , so please check if you have this fault as he will be able to help also ..

gregor, October 2012

my samsund fridge freezer, the freezer keeps filling up with ice, the door is always properly shut, what should we try?

jon ford, October 2012

update. The compressor has now cooled down, still not working and getting hot quickly but fan now ok.

antony, October 2012