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Zanussi washer dryer WJS1665W?

I have this machine and I believe one of the springs has popped off. How do I open up to see the insides of the machine to take a look?

Many thanks!
Elizabeth D, October 2012
springs are mounted in middle of the cabinet on the top edge on the left and right sides covered with a piece of metal held on with 2 8mm nuts and then hook in to the carbonized plastic outer tub

CK, October 2012
Ok so I have removed the top and cannot see the springs - there is a lot of stuff at the top! I haven't done this before so not sure what I'm looking for. Thx!

elizabeth, October 2012
springs are at the top so all you need to do is remove the top held on with 2 screws at the back

CK, October 2012
link Click here to see other fixes for Zanussi.