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Bosch Classixx 1200 washing machine not draining or spinning?

My Bosch is stopping at the point of draining and rinsing; you can hear the programmer trying to click round but it does not move. After a bit of fiddling with the programmer know to rinse it eventually seems to move on and empty, rinse and spin to complete the wash. Is this the programmer not working correctly?
Julie C, October 2012
check the pump trap

mm, October 2012
link Click here to see other fixes for Bosch Classixx 1200.