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how do i open my door on my hoover wdm120 when the light wont go off?

My Hoover WDM120 the door will not open as the light will not go off.
Janet Cain, November 2012
sounds as though it is not empty, if it has not emptied check its not on rinse and hold , otherwise if still not empty drop the hose into a basin to let it drain if it opens when empty the pump has a blockage which needs clearing

keymatic, November 2012
link Click here to see other fixes for Hoover WDM120.