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Please close the door?

How do I stop the "Please Close The Door" error. The door is clearly locked but the program wont start because of this error on my vision HD 8kg washer. It cant be the door lock as I still have to turn off the program and wait a minute before the door will actually open.
Adrian, November 2012
thermal lock might lock holding the door closed but thats not to say the switch is switching within the lock.Have you also checked the wiring to the door lock?

Tim, November 2012