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where can I get a manual for my gas fire?

Need the manual for a Cannon Coalridge grey gas fire, GC: 32 132 58.
My gas engineer cannot service the fire without knowing how and where the artificial coals should be replaced.
Janet M, December 2012
go the manufacturers site http://cannoncaress.co.uk/
they charge £10 for a download of the manual everyone else does it for free ??? never seen this before and cant seem to find it on the internet anywhere either

kash, December 2012