I have a electric fireplace, the heaters are at the bottom and on top there's a plastic replica of charcoal, under it there are two red electric bulbs to make the charcoal look as if it's burning and two metal disks that should go round giving the sensation that there are actually flames glowing in the charcoal. The disks are not going round anymore, there haven't been doing it for quite a while now, there are no electric wires attached to them, they're only attached on a pin and when the fire place starts getting hot the disks should start going round. Can you help?

Jonathan, January 2013

the discs are called flicker pins they do wear out and are replaceable and can be bought from j fulton & son

Toptrish, January 2013

hot air rises causing them to spin so you need a bulb that generates heat to then turn the discs

Sparky, January 2013