My two year old ebac 2850e although appearing to be working normally, eg led display and fans speeds normal is not drawing any moisture into the container. All filters are clean.

Lucky 10, January 2013

It sounds as though the fan works but the cooling/compressor unit is not kicking in (louder noise when it does).
If that's the case, it could be a faulty motor, or a faulty capacitor(condenser) or (unlikely) the refrigeration unit has become degassed.
Try looking up replacing a capacitor online - but be careful to discharge it properly and safely if you do. You can look that up too. DGH

David in Herefordshire, November 2022

is the water container seated properly, it is funny and needs to be seated well and the plastic door completely closed

paul, February 2013