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Ideal HE24 Isar?

i have an ideal he24 isar boiler with the fault l-9
the plummer told me i have to change the heat exchanger is that right ,i have no heating or hot water now for 5 days,is this aregular fault
Mr Horace Richardson, January 2013
check the pump its the most likely the pump. it could be a blocked heat exchanger but the plumber should be able to pick up on it.

kash, January 2013