why does my brother compal galaxie 870 ask me to raise the blue lever when it is already raised?
when try to do a buttonhole thinking it could be stuck in a stitch pattern, the material does not feed and the upper thread ends up wound around the shuttle. The machine has only been used a couple of times since 1997

Patti W, January 2013

My Machine did the same. It turned out to be a small piece of black plastic that sits near the electrical impulse command. A sewing machine chap fixed it for me. The original piece had broken off and I found it later sitting under the machine. Just as well I don't dust too often! Another machine the same happened to come in the same week and he was able to make a replacement piece prior to me finding the original. Before I found him I had taken it to everywhere and was told that it was unfixable.Hope this helps.

Maxine, June 2014