My machine is not completing the cycle. I think my husband has checked the pump properly but no success. Any other suggestions? It is a front loader 8 kg. I have tried putting it on the spin cycle after draining the water by releasing plug but it does not start the spin.

Relly21, January 2013

Thank you for posting the answer. We have a service man coming tomorrow. We were hoping to avoid the expense but not to be. :-(

relly21, January 2013

The machine should drain the water automatically at end of wash cycle & end of rinse cycle. It will not move on until water drains. If you have to drain water by removing a plug then the drain pump is not doing it's job. It is either still blocked or pump is faulty.

Lincoln Appliance NZ, January 2013