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Can't set - lock out + use 6116 shows?

Could someone please help.
I have a Eurosec alarm with PR5208 revision 1.1 keypad.
The installer set it for yearly service which causes lock out! Unfortunately i cannot contact him any more so cannot get engineers code to remove the 6116 fault reading.
Any help will be greatly appreciated.
Keith, February 2013
well done you :-)

gts, February 2013
Thanks gts. Its actually locked in the memory settings though.
acorn. I actually got in touch with the installer and he's not interested.
Spoke to the small claims court & now i am getting another engineer to change the unit then claiming it back plus £30 court fees.
This also gets a ccj against him.
I've also left a bad review on Yell.com

Thanks though guys

keith, February 2013
turn power off at mains open the panel some early lock out units where stand alone units,i dont use your type, of panel so cant say if its inbuilt,if you see a printed circuit board with 4 wires goin g to it,two will be live and neutral,two will be connected to a zone ,and zone wires will be connected to the pc,the board will be a small unit about 2 inches square its worth a look

gts, February 2013
Then I'm afraid you will have to find another company to sort this out.

This practice is so wrong, should be made illegal.

Disgruntled acorn, February 2013
link Click here to see other fixes for EuroSec PR5208.