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Baumatic BDW16 dishwasher error code E4?

Hi ive tried following your instructions - taking the 2 black covers off the front of the dishwasher (located on the plinth bit under the door) but ive got some thin foam in the way tried moving it but actually quite stiff. on the RHS of the panel i can just about see a white box and thats about it. Am i looking in the wrong place? Thanks
Mrs B, March 2013
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