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I have Bosch KGU31125GB Exxcel?

Recently I have noticed that Freezer compartment which holds four storage drawers doesn't get that cold as it used to. i.e ice cream looks soft and runny. Any food with gravy in it looks not that cold looks runny too when you take it out next day to eat it. All other items in the plastic containers looks all wet. May I know what is wrong ?
Arun, March 2013
link Click here to see other fixes for Bosch.