i have a Tefal GV8360, it stopped working the other week so i left it for a while and tried it again, it works for about 10 mins using the steam however after that the steam stops working, the iron still remains powered and if i leave it on the steam works after a period of time but it spits lots of water and the brown stuff aswell and the steam works on and off but when it does only for a few seconds then stops for a while so its impossible to use it.
I have emptied the stuff out from in the compartment below by unscrewing the pinktwisty thing and shaking what i could out and quite a bit of brown stuff came out.
can anyone help?

Richard, March 2013

I have the same issue with my gv8360.
* It works initially when it has been swithed off for a while, ie is cool when started.
* Then the steam button does not seem to activate or trigger steam generation. If left on for a while IT may somerimes start to function again, but only for a short period and then it stops again.
I have dimantled my steamer, cleaned IT out and checked for obvious faults.
- The tubes/hoses from the water tank and boiler are not clogged.
- The pump seems to work since it always starts when the steam booster button is pressed.
- Possible fault 1: the magnetic valve / actuator
- Possible fault 2: a temp sensor somewhere is hindering the steam actuation
- Possible fault 3: malfunctioning motherboard
I don't want to order spares before I am more certain about what the actual malfunction is caused by.
Anyone else with a similar problem?

Attila, September 2017