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Lamona dishwasher (integrated)?

A brand new lamona dishwasher. Did the set up proceedure, all ok. Machine then switched off at the mains for a period of time. Tenants in our rented property have tried to work the washer but the water will not drain off. Tried to put on another load but machine will not work, it just makes a whurring noise. Any ideas ?
Neil, April 2013
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