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how can i unlock my doors?

I have a year 2000. 3 door fiesta zetec 1.2 and cant unlock either door from outside. I have to open the hatch from outside and climb in through rear, once inside I can unlock doors. Yet when I get out I can lock either door and the central locking works. There are no buttons on my key just an immobilizer. Can anyone help.
Craig, April 2013
link Click here to see other fixes for Fiesta Zetec.