I recently had an issue with my Accenta G4 alarm and remote keypad. For some unknown reason the tampers were all not wired in the main box and thus not wired into the panel. I have linked all the tamper circuit wires correctly and placed the last 2 wires into the TAM onto the main panel and added an extra PIR into an extension room. The issue now is the remote keypad is only illuminating the numbers or rather the top LEDS are illuminating and No power LED or unset LED is illuminated in fact none of the bottom four LEDS illuminate at all. I cannot do anything with it i.e. put in a set code or enter engineers mode. I have tried a spare Accenta remote keypad, to no avail (after powering down the system). If I power down and remove the battery terminal and main live supply for a number of seconds or minutes it powers up and again no LEDS are illuminated on the keypad. Although the outside SAB works until power is reapplied. I have tried the factory reset as per the manual but this will not do anything ( I'm assuming I'm carrying this out correctly as per the manual power down, put a link wire into the SET terminal on the bottom row, and the put the other end into left hand side of the PA terminal after removing the link. For information I have 13.5VDC at the output in the main panel and 13.5VDC at the remote keypad +VE & 0V terminals, all fuses are intact in the main panel and the battery seems fine, 11.8VDC (it is an Ultracell 12v 2.4AH/20hour battery). The transformer is outputting 13.8VDC so charging voltage is ok. Can anyone help with this issue. I must say the alarm has been working fine until a PIR was added to the system, but if I take this out of the equation it doesn't help or change anything.

Many thanks in advance.

Rich.

Rich, May 2013

Instead of putting up with s**t off people on here , the quickest way would to be replace panel with a new one as they are very cheap and don't warrant all the time spent sorting, it looks like you've tried most things, on that panel it was well known that the diodes bunt out this will cause your problem

Eng1, June 2013

Your meter readings are not consistent with a healthy system,

You insult my friends and are too pig headed to listen,

You have been told by gts what the problem is so replace it.

e manno, May 2013

one last thing,what you call drivel is something one of our first year students would have run rings around you with,you have the manners of a pig,(and that's an insult to the pig )

gts, May 2013

that's "rich" of you pal you have the right name ,dick !ha ha ,your too stupid for words ,call out alarm company,pay lots of DOSH,let them see how stupid you are,i for one don't give a toss

gts, May 2013

Yes mate go and pay £100=£150 for it to be fixed Instead of giving shit/abuse to us try listening you are not right that's coming from another engineer, Power the panel down. power back up if the problem still occurs replace the aux/speaker fuse about 20p from your nearest electrical shop

Ok?

Nick, May 2013

I think I would rather pay a lot of "dosh" rather than listen to the drivel you give. A Good lot of advice given from you NOT.

Rich, May 2013

am fed up with you

gts, May 2013

or call a company out pay lots of dosh,up to you pal

gts, May 2013

we are here to help not make fun of anyone we give our time freely remember that mate

gts, May 2013

the voltage of battery means nothing,what is the amp output?you gave a silly output of the panel trannie so you try giving us the correct info pal,i or should I say we do not slate anyone one this site we ask questions but do not get sensible replys ,we are professional engineers here ,not week end warriors the trannie in your panel should be reading at least 17.5 volts not 13.5 volts do you see where this is going ?fitting a pir not kill the system

gts, May 2013

Sorry the battery is outputting 13.3volts.

Rich, May 2013

No mate that's why came on here for a possible Answer, I have checked the battery previously with an ACT 6 & 12 volt battery tester i loaned and voltage and rundown are fine! The issue I have is the fact it will not reset for some unknown reason, rather than slate everyone for their enquiries try and provide an answer which may help!

Rich, May 2013

and if any of my friends on here disagree with me,please say so :-)

gts, May 2013

and the trannie is guffed as well,fit a good panel mate try a scantronic panel 13.8 from a trannie ?don't think so ,rip the trash out,fit a scantronic panel

gts, May 2013

your battery is not fine ,it should be around 13.5 volts you cant check battery with a volt meter pal ,you don't have a clue,do you ?

gts, May 2013