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Intruder alarm sounder not working?

The alarm sounder on our alarm system does not work when the alarm system is activated although it sounds when I go to remove the bell box cover. This proves the sounder is working but not when the house alarm is set off. Can any body help me solve this problem
Garry ingham, June 2013
How do you know it doesn't 'go off' when the alarm activates? How do you test it to come to that conclusion?

acorn, June 2013
Do a bell test from the panel at the keypad.

You should be doing this test periodically anyway.

e manno, June 2013