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How can I fix my Panasonic phone # PNLC1008ZA?

My Panasonic cordless phone #PNLC1008ZA will not let me use the phonebook, will not show missed calls, will not allow access from the handheld receivers to the voice mail. Phone service is through Atlantic Broadband--the technician said it is not the server's problem; it is the phone.
Vicki, June 2013
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