Water in drum door won't open tried holding start button in to end cycle nothing happening

zoe anne, July 2013

remove the filter bottom right behind plastic plinth.water will pour out.shine a torch in to the filter housing and see if the drain pump impeller rotates freely.if that looks ok and it is connected to a sink waste spigot make sure it isn't blocked stopping it from draining.once issue sorted hold start button for 5 sec to reset and then try another wash cycle

CK, July 2013