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I have a tv model philux gold. My kid just putted on child lock. There is a red padlock in one end and i have tried to put it off but the remote is not working except the power button. I have tried tv buttons are not working also. Please advice how to tur

I have a tv model philux gold. My son turned on the childlock. A red paddlock is at one corner. I have tried to unlock it but I am unable to because the remote is not working except the power button. I have tried to use the tv button but their are not working. Please advice how to turn off the child lock.
Monica waithira, August 2013