The water definitely gets up to the box, so all hoses are clear, but sometimes when I run it it leaks from the back, driving me crazy, have had it apart again today, cleans everything I can get into. Found that channel you mention, and made sure it was clear. Poured water through, the pump works, the float works. But there is an intermittent problem. Started after the dryer was flooded...
angie, September 2013