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Ford Transit - Heater is not working?

I have a Ford Transit Dura Torq DI, and the heater has stopped working. I have checked the heater matrix and there is no water getting to it. Any suggestions please?
Viv, October 2013
Hi, thank you very much for the tip. I will certainly check out the water pump. It is a FWD, so if there is any further advise you could give me that would be appreciated.

Viv, October 2013
FWD? RWD? check the water pump.

cdc, October 2013
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