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Ford Transit - Heater is not working?

I have a Ford Transit Dura Torq DI, and the heater has stopped working. I have checked the heater matrix and there is no water getting to it. Any suggestions please?
Viv, October 2013
Hi, thank you very much for the tip. I will certainly check out the water pump. It is a FWD, so if there is any further advise you could give me that would be appreciated.

Viv, October 2013
FWD? RWD? check the water pump.

cdc, October 2013
link Click here to see other fixes for Ford Transit.